Nathan Shedroff: Meaningful Innovation Relies on Interaction and Service Design
Interaction designers can play a key role in creating a more meaningful, sustainable, and post-consumer world. In his keynote at IXDA 2010, Nathan Shedroff invites us to learn about frameworks and approaches that help designers make real change for customers. What does “meaning” have to do with innovation?
Listen and find out.
Synopsis
The way toward a more sustainable, more meaningful, and post-consumerist world is through the creation of more meaningful experiences. Now that we have a model for meaning as a dimension of the things we create, we can put it in our design processes to create these deeper, more satisfying experiences. Interaction and Service Design already use the tools that illuminate meaning if we only start to focus them here. However, our clients and teams will need help appreciating these dynamics and they will need to respond in terms of corporate strategy in order to be most effective. Nathan Shedroff will discuss the tools and approaches to creating meaningful experiences and highlight how interaction designers can have the biggest impact in their creation.
Slides and templates at nathan.com/thoughts
Biography
Nathan Shedroff is the chair of the ground-breaking MBA in Design Strategy at California College of the Arts (CCA) in San Francisco, CA. He is one of the pioneers in Experience Design, Interaction Design and Information Design. He speaks and teaches internationally and has written extensively on design and business issues, including, Experience Design 1 and maintains a website with resources on Experience Design at www.nathan.com/ed. He’s a serial entrepreneur, works in several media, and consults strategically for companies to build better, more meaningful experiences for their customers. His latest book, Making Meaning, co-written with two members of Cheskin, a Silicon Valley-based strategy consultancy, explores how companies can specifically create products and services to evoke meaning in their audiences and customers.

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